FAQS
What currency are the prices do I see in the site?
All prices are in USD
Can I place an order by phone?
No, we don't have this option at the moment.
I just placed an order, when will it ship?
We strive for swift order processing and shipping. Kindly allow a production time of 4-7 days for your order to be dispatched. The typical shipping duration is 15-21 days. Tracking numbers will be provided 3-5 days post-shipment. If you haven't received a tracking number after 7 business days, please contact us at Dinelover50@gmail.com.
If my order doesn't meet my expectations, is it eligible for return? What recourse do I have if there are any issues?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You have the flexibility to cancel your order without incurring any penalties! To cancel, ensure it's done before the order ships. In case the item has already been dispatched, utilize our user-friendly return system to secure a full refund.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at Dinelover50@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15-25 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to Dinelover50@gmail.com. and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.